- PHONE CALLS: It's not you, it's us. We are receiving 500+ phone messages a week and struggling to return them all. We advise you to email us at email@example.com.
- ONLINE RENEWALS: Gallatin County is partnering with the State of Montana Department of Justice to process online renewals within 2 business days of receipt of your payment. Paid but didn't receive yours? It may have been returned to us. Check to make sure that we have your current address. If you haven't received your tabs within 2 weeks, and your mail is not forwarded by the post office, email us at firstname.lastname@example.org so we can update your address and attempt to locate your renewal documents.
- MAIL-IN RENEWALS: Please allow two and a half weeks to process your mail-in renewal. If you haven't received your renewal documents in the mail within three weeks, email us at email@example.com for a status update.
- ONLINE DEALERSHIP SUBMITTALS: It generally takes three weeks for a dealership to send us your title work. Please don't submit a request unless you've received notice from your dealership that we have received your documents. The average time between your submittal to us and completion is also three weeks. No time to wait? Please schedule an appointment with us here.
- NOTIFICATION POSTCARDS: To decrease the amount of public waiting in our lobbies, we have not been sending out notification postcards or texts letting customers know that we have their paperwork. Please check the link in the upper left-hand corner of this page or email us at firstname.lastname@example.org.
- NEW DEALERSHIP PURCHASES: If you purchased a vehicle from a dealership on or after March 16, 2020, you have an automatic 90-day extension to title and register your vehicle.
- RENEWALS: Customers have an additional 30 day grace period past their expiration.
Can't renew online? If your registration is EXPIRED and you have a reminder from the State of Montana, you can still submit the amount due listed on that notice via check and mail it. You will not incur a late fee, but you will only be renewed for the period you would have if you had paid on time.
- You can attach it directly to your Montana title and keep them in a safe place for future use.
- You can come into our office so we can release it from the system, and then attach the lien release to your current Montana title.
- You can come into our office so we can release it from our system, and then for $10.30, we can order you a clean title that does not have the lien printed on it at all.
- A Government Issued Photo ID
- Out of State Driver’s License or ID
- A Rental Agreement signed by you and your Landlord (within the last year)
- The deed to your home, the property tax statement, or closing documents to your home
- OR Two forms of proof that are in your name and reflect your physical address
- Acceptable forms are:
- Bank Statements
- Insurance Card
- Utility Bill
- Certified Court Documents
- Montana Hunting/Fishing License
- Pay Stub
- Phone Bill
- School Transcript/Report Card
- Voter Registration
- For people without a physical address a written statement on letterhead from a Montana Social Services Agency verifying residency status and descriptive address
Gallatin County Treasurer/Motor Vehicle Supervisor