Cell Phone Usage
Up to 1/3 of all 911 calls in the U.S. are from cell phones
That have been accidentally bumped, jarred or sat on.
Without meaning to, people tie up 911 lines unnecessarily with their cell phones because they have not used their keypad protector. Over 28% of all cell phone calls to 911 centers are accidental or "phantom calls".
We have no way to tell if a 911 call is a legitimate emergency or an accidentally bumped cell phone. Oftentimes we must put callers on hold to answer other incoming lines. It is frustrating, to say the least, to hear a casual conversation coming through a bumped cell phone.
For each and every call we must stay on the line long enough to determine whether the call is a true emergency or is just a bumped cell phone. This usually takes 5 to 15 seconds, which may not sound like a long time, but it is an eternity to a person with a legitimate emergency who is on hold waiting for us to sort out a call from a bumped cell phone!
A few seconds...Big deal? You bet is! If there is a weapon involved, or if your loved one is not breathing, 5 to 15 seconds is a big deal! It could cost a life... Maybe yours!
Please - please - please use your keypad protector!
Better yet, take 911 out of your pre-programming. Let's face it, preprogramming a 3-digit number does not save a lot of time.
Help save a life!
Take out your pre-programmed 911!
Use your keypad protector!
That have been accidentally bumped, jarred or sat on.
Without meaning to, people tie up 911 lines unnecessarily with their cell phones because they have not used their keypad protector. Over 28% of all cell phone calls to 911 centers are accidental or "phantom calls".
We have no way to tell if a 911 call is a legitimate emergency or an accidentally bumped cell phone. Oftentimes we must put callers on hold to answer other incoming lines. It is frustrating, to say the least, to hear a casual conversation coming through a bumped cell phone.
For each and every call we must stay on the line long enough to determine whether the call is a true emergency or is just a bumped cell phone. This usually takes 5 to 15 seconds, which may not sound like a long time, but it is an eternity to a person with a legitimate emergency who is on hold waiting for us to sort out a call from a bumped cell phone!
A few seconds...Big deal? You bet is! If there is a weapon involved, or if your loved one is not breathing, 5 to 15 seconds is a big deal! It could cost a life... Maybe yours!
Please - please - please use your keypad protector!
Better yet, take 911 out of your pre-programming. Let's face it, preprogramming a 3-digit number does not save a lot of time.
Help save a life!
Take out your pre-programmed 911!
Use your keypad protector!